Frequently asked questions

How does booking work?

Search for your location and dates, choose a car and send a booking request with the driver’s details. We confirm availability and the final price by email.

Do I pay when I request a car?

No. Sending a request is free and nothing is charged online.

Are the prices shown the total price?

Prices are the total for your rental dates as quoted by each supplier when you search. The final price is confirmed with your booking.

What do I need at the rental desk?

A valid driving licence for the main driver, a credit card in the main driver’s name for the security deposit, and your booking reference.

What is the security deposit?

Suppliers hold a refundable amount on the main driver’s credit card during the rental. Where the supplier provides it, the deposit is shown on the car details page.

Can I add an additional driver or a child seat?

Yes. Add your requests in the booking form and we will arrange them with the supplier. Extras are paid to the supplier.

How do I change or cancel a booking?

Contact us with your booking reference. Many cars include free cancellation; this is shown on the car before you book.

What if my flight is delayed?

Add your flight number when you book so the supplier can hold your car if your flight arrives late.